Service Dog Training Done Right…and Custom Tailored to the Specific Individual

Service Dog Training Done Right…and Custom Tailored to the Specific Individual
service dog training, disabled persons

Becoming a certified dog and handler takes work…but it’s worth the reward.

Local Animal Expert and Behaviorist DogMan Mark Castillero Helps People Gain their Independence

Independence means different things to different people. For Carol Stoveken, who suffers from post-polio syndrome, it means trusting in a mixed breed rescue dog named Hendrix. Carol, a Connecticut native who transplanted to San Diego due to her disability, is among the estimated 53 million disabled Americans. In the United States, one out of every five adults has a disability, according to a new study published by the Centers for Disease Control and Prevention. The most common functional disability type was a mobility limitation – defined as serious difficulty walking or climbing stairs.

So, when Carol moved to San Diego’s downtown area some fifteen years ago, she quickly found that she would need the help of a service dog to help with her daily routine and to act as a protector. She had great success with her first service dog, a German shepherd named Barry. Hendrix, like Barry, was service-dog trained by DogMan Mark Castillero, owner of Pro-Train Innovative Dog Training in Vista, California.

service dog training, rescue dog, disability

Hendrix and Carol at the local mall getting ready to pass round two of the exam.

This past Independence Day Weekend, while a majority of Americans were gearing up for a weekend of summer BBQ’s and trips to the beach, Carol and the staff at Pro-Train were at the local mall proving that Hendrix is certified as an official service dog. From simple things like helping grab a shopping cart to riding in the glass elevator, Carol and Hendrix worked hard to pass their final exam with flying colors. And, after roughly two hours of testing, both Carol and her beloved canine had successfully completed the requirements of a certified dog and handler.

“When we found Hendrix at a local shelter, he didn’t respond to a name or any commands,” says Carol. “He’s come a long way in a relatively short time.” Hendrix is approximately 1 year old and was trained for four months as a service dog specifically for Carol by Castillero and his Crew at Pro-Train. “My first dog, Barry, passed at the end of last year and I was heartbroken. But I knew I needed another helper and I knew who to contact.”

service dog training, rescue dog

They passed the exam with flying colors.

service dog training

The Pro-Train Crew says Congratulations to Carol and Hendrix!

Animal Specialist and Behaviorist, Mark Castillero of Pro-Train Innovative Dog Training has trained over 9,000 dogs in his 40-year career. His center specializes in service dog training and will custom-tailor the training specific to the individual. A California State Licensed Guide Dog Instructor, Castillero offers a lifetime guarantee and allows for service dogs to have “brush-up” skills training and recertification of service dogs as required by local and state law.

In fact, on that hot summer day last week, Devora Exline a Navy veteran was having her dog Daffy, an 8 year old golden retriever recertified by the Pro-Train Crew. Devora, who spent 25 years in the Navy and served overseas in Kuwait, suffers from PTSD and other medical issues. Daffy was trained specifically for her Devora’s disability.

“Working with Mark has been a learning experience. Despite his rough exterior, he’s a big teddy bear whose only aspiration is that your working animal does the things that your animal needs for you to do,” said Devora. “I wouldn’t be golfing or surfing or attending my high school reunion had it not been for Pro-Train. I’ve been given me my life back,” she exclaimed.

Do you know of a disabled person who could benefit from a service dog? Pro-Train is a trusted partner of Red Basket, an online fundraising platform that seeks to fully fund individuals with great needs like Carol and Devora. Mark and his team will help the client launch a fundraising campaign, including writing the backstory and including photos.

For more information on service dog training, contact Pro-Train at or call Mark directly on his cell at 760-809-9148.





Service Dog Training California

Service Dog Training CaliforniaAre you searching for the absolute best Service Dog Training in California, CA?

Look no further – call Pro-Train!

With over 40 years experience Pro-Train certified dog trainers will provide the absolute highest quality private dog training lessons you’ll find anywhere in North County and California, CA!

Your results are 100% GUARANTEED for the life of your dog !!!

The Pro-Train team can help you with creating a truly loving and long lasting relationship between you and your dog.

Our private dog training program is professionally and personally customized for you and your dog.

Don’t wait another day – call Pro-Train now …

Service Dog Training California

There is no dog too skittish, too aggressive, or too old.

Pro-Train certified dog trainers specialize in all aspects of dog training, dog obedience, and Private Dog Training including:

  • Dog Training
  • Obedience Training
  • Puppy Management
  • Puppy Biting
  • Dog Behavior Modification
  • Dog Protection Training
  • Service Dog Training
  • Guide Dog Training
  • Become A Dog Trainer

There are no bad dogs, just dogs who need Pro-Train!

Give us the opportunity to help you and your dog – you’ll be ecstatic with the results!

Call Pro-Train today …

Service Dog Training California

What Areas Do We Service In California?

We’re proud to be North County ‘s premier dog training school and service all areas in the city of Rancho Bernardo including: Alpine, Bonita, Bonsall, Borrego Springs, Bostonia, Boulevard, Camp Pendleton, Campo, Cardiff, Cardiff by the Sea, Carlsbad, North County, Coronado, Crest, Del Mar, Descanso, Dulzura, North County, Rancho Bernardo, California, Fallbrook, Guatay, Imperial Beach, Jacumba, Jamul, Julian, California, La Mesa, Lakeside, Lemon Grove, Leucadia, Lincoln Acres, Mount Laguna, National City, Nestor, Ocean Beach, North County, Olivenhain, Pacific Beach, Pala, Palomar Mountain, Paradise Hills, Pauma Valley, Pine Valley, Potrero, Poway, Rainbow, Ramona, Ranchita, Rancho Bernardo, Rancho Santa FE, North County (County Seat), North County State University, San Luis Rey, Rancho Bernardo, San Ysidro, Santa Ysabel, Santee, Solana Beach, Spring Valley, Tecate, North County, Valley Center, Vista, and Warner Springs.

What Local Zip Codes Do We Serve?

We serve the following cities and zip codes throughout North County, California: 92101, 92102, 92103, 92104, 92105, 92106, 92107, 92108, 92109, 92110, 92111, 92112, 92113, 92114, 92115, 92116, 92117, 92119, 92120, 92121, 92122, 92123, 92124, 92126, 92127, 92128, 92129, 92130, 92131, 92132, 92133, 92134, 92135, 92136, 92137, 92138, 92139, 92140, 92142, 92145, 92147, 92149, 92150, 92152, 92153, 92154, 92155, 92158, 92159, 92160, 92161, 92162, 92163, 92164, 92165, 92166, 92167, 92168, 92169, 92170, 92171, 92172, 92174, 92175, 92176, 92177, 92179, 92182, 92184, 92186, 92187, 92190, 92191, 92192, 92193, 92194, 92195, 92196, 92197, 92198, 92199.

Service Dog Training California in the News:

Photos: PAWS Service Dog Training – The News-Press Tue, 05 Jul 2016 12:34:46 GMT

The News-PressPhotos: PAWS Service Dog TrainingThe News-PressMarty Monkiewicz, from left, and Ray Dillman work with PAWS trainer Sally O’Neil to help train and bond with their future service dogs Que (Marty’s) and Hope (not pictured) at the PAWS faci …

Read more …

Training service dogs in student housing – Central Florida Future Wed, 06 Jul 2016 23:21:00 GMT

Central Florida FutureTraining service dogs in student housingCentral Florida FutureUCF will allow a few four-legged residents to live on campus this fall. They’ll be joined by their trainers, students who will turn these canine companions into full- …

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Service dogs helps veterans battle addictions, PTSD – KPRC Houston Sat, 02 Jul 2016 21:22:44 GMT

KPRC HoustonService dogs helps veterans battle addictions, PTSDKPRC HoustonBANDERA, Texas – Brice Cavanaugh has over two decades of experience training dogs for the military and dogs for use as average pets. A veteran with 11 years of service in the …

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Service Dog Training California on Youtube:

Service Dog Training Session

Educated Canines Assisting with Disabilities (ECAD) trainers and dogs attend our AKC Meet the Breeds® event in New York City every year. We were so amazed with everything these dogs could do that we checked out one of their training sessions at a local New York train station. Laura, Bosch, Tuna and Boone and their trainers practice tugging doors open, pressing elevator buttons, navigating stairs and more.

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Life of a service dog (in training) and tips!

I thought it would be nice to make a video of Lady and what we go through everyday! Feel free to ask questions and I will try to address them! Remember, not all service animals and owners are the same so my input is from my personal experiences!

Read more …

National Service Dogs Advanced Training

As a new batch of NSD dogs prepared for graduation, they were followed by Rogers TV to give an inside look into a day in the life of a Certified Service Dog in training. Video courtesy of Rogers TV

Read more …

Summer Camp 2016 at Pro-Train

Summer Camp 2016 at Pro-Train
good dog training

The grass is always greener outside the kennel.

Take me to Summer Camp at Pro-Train!

Take me to Summer Camp at Pro-Train!

Summer is here…and that means many of you will travel. But where will your beloved dog stay while you are away?

Pro-Train Dog School is a great alternative to a traditional boarding kennel.
Your dog will get trained while you are gone…all in a safe and beautiful environment.

Located in beautiful Vista, California, amidst acres of avocado groves, Summer Camp 2016 includes exposure to everyday activities like:

-Play time in the community
-Out and about time in town in shopping centers and other public places
-Social time with other dogs in a natural, outdoor environment

How It Works

We Start with an initial consultation of 1-2 hours to evaluate, train, instruct you and customize a training program for your specific needs.

Your dog stays at our facility for 2-3 weeks. We then schedule training sessions to familiarize you with the techniques used to ensure the dog behaves well for you in your home.


Limited Offer, Limited Spots Available!
Call to Schedule an appointment

Overly Excited Dogs and Guests

Overly Excited Dogs and Guests


Is Your Dog Overly Excited When Guests Arrive? A Not-So-Friendly Welcome

You’re expecting guests. The doorbell rings. The dog barks. Wagging its tail…he is ready to welcome your guests. You open the door to greet them, but your beloved pet is now overly excited and jumping on your guests.

Things could be worse, right? No harm, no foul.  What’s a little doggy slobber from a friendly pooch?

Animal Behavior Specialist and Owner of Pro-Train Innovative Dog Institute, Mark Castillero warns against allowing this behavior.  “Lots of people take that attitude and they let their dog’s behavior continue.  They even let their guests encourage the behavior by giving the dog attention when he’s so excited,” he said. “These are behaviors you don’t want to see your dog doing no matter what the circumstances are.”

DogMan Mark, as he’s known by his clients, suggests that you are consistent and behave as the pack leader in your home.  DogMan Mark shares his wisdom on tried-and-true ways to break the bad behavior.

First, Know Why Your Dog Is Excited

In the first place, you should know that what you think is excitement in your dog isn’t always excitement.  Your beloved Fido may be jumping around trying to let your guests know that he’s the boss.  If your dog is jumping on your visitors he is telling them that he’s in charge…and letting them know it.

Dogman Mark warns of attention seekers. “A dog may be trying to get attention and the dog knows that if it bounces around the room in front of people it will get some attention,” adding  “It gets your attention, doesn’t it?”

233883651_5d78590638_zFive Proven Strategies to Stop the Behavior

You Need to Be the Leader of the Pack at All Times.  You should take charge of your home.  Your dog won’t try to take over the role of leader or be dominant if you are already clearly the leader of the pack in your home.  You can do this by being adamant and not giving in to your dog. You should make your dog earn the things you give him. Don’t falter or change your mind when you give a command, and watch carefully how your dog interacts with other animals and people in the house so you can stay in charge.

When You Come Home You Should Ignore Your Dog.  If your dog gets excited or anxious when you come home you need to change your dog’s expectations.  He probably expects attention as soon as anyone comes in the door.  Start ignoring your dog when you come home every day and you will change what your dog expects. If your dog learns that you won’t walk him or pet him as soon as you come home each day, then he will stop looking for that same attention from your visitors when they come through the door.

Require Correct Behavior.  If your dog engages in behavior like jumping on your visitors or licking them, you need to correct your dog’s behavior.  You shouldn’t hit your dog or yell at him.  That will only confuse him and lead to aggression. However, you need to “reset” your dog or make him start over.  Have your dog sit and don’t allow him to have any attention until he becomes submissive and calm.

Have Your Dog Sit with Your Visitors.  Before you allow people to come in the house, have your dog sit and wait for them to enter from a slight distance.  You can have an imaginary line that your dog isn’t allowed to cross. You should “own” your door and take control of it.  If your dog starts to leave his sitting position you shouldn’t open the door.

Explain to Your Visitors.  You should talk to your visitors so they understand they shouldn’t give your dog any attention right away.  Tell them they shouldn’t make eye contact with your dog or interact with him.  You may need to be just about as strict with your visitors as you are with your dog.

Hug Your Dog Today!Take charge and show your dog how he should behave.  If you are consistent with your dog and your visitors then this kind of bad behavior should disappear very quickly. If you are concerned with an ongoing behavioral issue or your beloved pet needs further training, contact Mark at  For a limited time, he is offering $100 credit valid towards your consultation or your dog’s specific custom-tailored program. Summer training sessions book quickly. Don’t delay.

ProTrain coupon

Finding a Trusted Service Dog Provider in San Diego, CA

For individuals who have disabilities such as visual and hearing impairments or mental illnesses (posttraumatic stress disorder) a service dog can be a great buddy to have. Most of us can agree that dogs in general are delightful creatures to have around.

When looking for a trusted service dog provider in San Diego, CA there is one name that tops other providers – Pro-Train. It is an organization of professional dog trainers, dedicated to the training of top quality animals for the purpose of private ownership of properly trained and obedient dogs.

Why Pro-Train is a trusted service dog provider in San Diego, CA?

Here are a some compelling reasons:

  • Accepts qualified applicants from throughout the United States. Clients from anywhere in the country who are looking for service dog provider in San Diego, CA can rest assured that Pro-Train can cater to their need for a service dog.
  • Decades of experience in dog training. Pro-Train has been around for almost four decades now. That is quite a long time of experience in this business. It means that the organization has refined its training process for better training results.
  • Customized service dog training. Trainings at Pro-Train are done in an individual and customized basis. Our company recognizes the fact that every dog (and its would-be-owner) is unique, so we design a training program for a customer’s specific needs.

Trained service dogs a customer can have from Pro-Train

  • Hearing dogs – these dogs respond to different sounds, which may include knocking, doorbells, and a phone ringing
  • Service dogs – these dogs can turn lights on or off, retrieve dropped objects, as well as can open and close doors.
  • Guide dogs – these dogs are specifically useful to those who are visually impaired and can be taught to guide an individual around obstacles
  • Dual trained dogs – for individuals with multiple disabilities

Have more questions about service dogs? Don’t hesitate to contact the number one service dog provider in San Diego, CA – Pro-Train.

Call today at (760) 749-0897

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Dog Trainer in San Diego: The Dog Man Can.